Recent content by Galeno

Apparently my light is being shipped today. That's a week and 2 days after I ordered. I would be willing to give them one more chance in the future because their prices seem reasonable and they are available through this forum but I am not pleased.

I just sent an email with the paypal transaction ID and my username, that email is my paypal account

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I expect you to refund me the full amount of whatever tax I have to pay if it's coming from China. That is not what I ordered.

They've been responding this whole time Dennise, the point is that they're ignoring customers and responding to potential customers. Smiley faces and cultural understanding is all well and good but this is a business transaction and so far they haven't fulfilled their side of it. Another thing...

This means I'm being ignored as soon as I make a payment and it seems it's the same way for others who ordered earlier than I did. This is not acceptable.

I ordered from you because I was told you had stock in Canada available and that shipping would be fast. I ordered on the 18th of the month and it's now the 25th. Can you please confirm my order has been shipped to me? It should be here already.

I ordered this for my first grow. My friend grew blueberry once and it was amazing. I like sativas so I thought this would be the best thing for me. Also I want to trust HSO, I don't know much but I've heard that Humboldt County California has been all about weed for a very long time. I only...

I'm sorry Johnnie I don't mean to fight but what I'm taking issue with is the fact that they were available to take my emails before they took my money and then haven't responded since I actually paid. Hopefully my light is in the mail and all is well, we'll have to wait and see.

You're talking to yourself now, buddy.

How is it my fault that they cut off contact as soon as they take my money? They were more than willing to talk beforehand, during the holiday. You're "textually annihilating" yourself with a ridiculous rant like that. Mind your business.

I don't know why you're getting involved? I have every right to be upset and I don't want people on here thinking they're friends with the company and can just start controlling the discussion. I'm not in the US and they told me my order would be shipped right away from within the country I...

The dockworker issue has nothing to do with my order. I don't mind waiting for a reason but there isn't one here. They haven't responded to my emails since I paid for my order, which is just wrong. As soon as they got the money they started ignoring me.

Yes, I do not live in the US but they assured me they had stock in my country so shipping would be very fast. I paid on the 18th of Feb it's now the 23rd of Feb. Totally unacceptable amount of time to let pass without any communication. Sara please respond to my email and get this shipped.

:helpsmilie: