Recent content by True North SB

Happy Ordering!

Please email me directly and I will check to make sure your email was correct. We send tracking information with every order. Looking forward to your reply.

Please email me directly with your order number and I will be sure to check to make sure the email we sent the tracking number to is correct. lauren@truenorthseedbank.com Looking forward to your reply.

Your order was placed on Friday, Jan 15 at the end of the day and was shipped out on Jan 20, 2015. You should have received a tracking number in a confirmation email. If there is anything else I can help you with, please let me know and I would be happy to help :)

Please contact me with your order number. I will make sure the crushed freebies are resent. We do send them with lots of bubble wrap (normally at least two layers or more.) Looking forward to your reply.

For any issues with your order(s), please email me directly and I will be happy to help. We will always refund the shipping cost.

As our policy stats, we cannot reship items unless the shipping insurance is purchased. We offered to work with you and at least send something out to you in good faith.

We have two shipping locations. Please see our delivery information listed on our website for more details. We mainly only do mail orders as we do not have a store front. If you have any other questions, please don't hesitate to contact us and we will be happy to help :)

We have all emails up to date. Please allow 48 hours for an email reply and please note we were in and out of the office during the holiday seasons. If you still have not got an answer, please send me an email and I will be happy to help. lauren@truenorthseedbank.com

We have been keeping on top of all emails and they are up to date. We have been in and out of the office over the holiday season. Please send me an email and I will be happy to give you an update. Looking forward to your reply.

I sent you a private message through 420 the same day you made your first post. Here is my direct email if you have any other questions lauren@truenorthseedbank.com. Looking forward to hearing from you :) Have a wonderful day.

The order has been shipped and tracking number shows as delivered.

You should receive your order within 7 - 14 business days, please contact us directly if you have yet to receive your order and we will see if there is a problem with the postal services delivering the order. info@truenorthseedbank.com

The order that you never received the product, we are shipping out as soon as we receive it from our UK shipping location as you want it shipped out from our Canadian location. Since you wanted to place another order as well, we are sending the inventory to our Canadian location as well for your...

We always ship every order, but if there are problems with the postal services it is out of our control. Please contact us and we will see what happened with your order and see if we can reship in good faith. Looking forward to your figuring out your order.