Warranty wise, does it make any difference if the fixture is purchased from mars-hydro.com or from Mars Hydro on Alibaba?
In both case, after purchase, who or what is the contact email address I am supposed to get in touch with for any warranty related issues ?
Thanks for your time.
How will the Mars Hydro customer support department handle my support request if my light is affected by any defect causing it not to properly function or stop functioning altogether, during and after the 3 year warranty period, please ?
And how long will it take to the Mars Hydro customer support department to get back to me once I’ve issued a support request, please ?
Hi there! Heard you're the lady to go to when it comes to Mars Hydro! I have a ts600 in a 2x3x5 and was thinking of upgrading to a 3x3x6.5 and was curious if I should just get another ts600 or up for a larger size? Follow up would be does the larger sizes fit in normal wall outlets without causing issues? Merci/Thank You
Hey Sara, I was wondering if Mars Hydro shipped to Trinidad and Tobago, and if so, what would be the estimated shipping costs and delivery time? I am interested in buying a 4x4 grow tent and an SP250 for now, will look into another SP250 when I need to switch to bloom.
Hi Sara, I saw your post about an American member placing an order for sp250. Most likely me! I placed that order on Friday. It still says processing. What steps do I need to take to cancel and get a refund?
Hello! I'm brand new on 420 and already I've been helped a lot here. Senior members have point me at you since I'm looking for a better light, specifically QB, looking for a tent too but I'm managing to understand my spaces (edited because I was sure to have at least option up to 80x80 but not so sure anymore) if I can install an 80x80cm tent a Ts 1000 would suffice?
Also, I see on Mars Hydro main site that the TS 1000 is currently out of stock in EU now, and can only be shipped from china. Usually how much time is needed before EU warehouse is restocked?
Thank you! (also, any chance of a discount cose\ qb + tent bundle ?
Hello Sara, I've been using 2 96led reflector lights in my 2x4 tent for the last few years. Great lights.. looking to upgrade into a 4x4 tent. I'm thinking 2 of the Tsl-2000. I'm in Canada, hit me back
Hello, I was wondering what size tent works best for a single TS1000? I have a 2x2 tent that is a pain to run and I wanted to go up ihn size without having to swap out all my other gear in the process.
Hi Sara, newbie grower here on my first grow!
I was wondering if the Mars Hydro TS 600W LED Grow Light Sunlike Full Spectrum Indoor IR can do 3-4 plants in 3 gallon smart pots and 3 plants in solo cups with medium to large yields
hello Sara. I am brand new to growing and doing some research for lights. I currently have a 24x24x48 grow tent with a viparspectra 600w light. and im now upgrading to a 60x 32x 80 tent that I will be doing a perpetual grow with autos. im seeing which will be the best light to fill up the other 80% of the tent for flower. im comparing the sp250, tsw2000, and the tsl2000. which of those 3 will produce the best results for my situation? and as always looking to get the best deal possible )!
Hi Sara! I am planning on buying two or more lights next week and wanted to ask some questions. On Amazon, it seems they all come with a timer and humidistat. Some of them have the option for just the rope and pulley, some don't. I am just looking for the lights. There is also a limit of one per customer? Would there be any coupons available for multiple lights right now? Thanks!