Thanks for the info on the video! I'm gonna get right on that as soon as I type this.. I did send a photo. It looks to me like they did not send enough LEDS to repair the burnt out ones. Some are still lit but the lens is blacked and melted. 20 blue lights have the lens melted or discolored...
Sara,
I have been dealing with Ruby for my warranty issues with the Mars 1600. I was given the option to ship the light to California for repairs or have replacement parts sent to me. I opted to have the parts sent to me. I received 36 LEDS and 52 Protection diodes with no documentation...
I got approximately 1 year of 12/12 straight use out of a Mars2 1600..I also own a pair of Reflector48 Mars lights. These have been on an 18/6 schedule for a year and a half to 2 years with no issues.
Thanks Sara.. I emailed from the contact on your website with my invoice number.. I took the light apart and did as you said. I switched the power supply wires and the LEDs were still off. so to quote 'the whole leds in that section must be the problem.'
What is my next step?
Hello Sara,
I purchased a mars2 1600 from you on July 30th 2014. I used it from August 2014 until September 2015 due to declining yields I went back to 1k HPS. Upon inspection.. 2 rows of LEDs have stopped working, some of the LEDs are discoloring the glass. I would like to have this light...
I had a freebie El Alquimista seed I decided to run. She was an amazing plant. One of those 1 in 100 rockstars. Massive snow covered rock hard stinky sticky colas. She was as smooth as silk and donkey punched you in the fucking dome. She was eager to clone and a robust vegger and a quick...
Hey Doc and all,
I have been laying low enjoying the fruits of my first high brix kit. I ran a clone only Kens Cut. It developed what I figured was a cal mag deficiency 4 weeks in(perhaps it was P?). The smoke was excellent but yield was low. My second high brix plant was a Kens Kush from...
Good luck at the LA Cup Doc! Don't forget about us when you are famous! haha..
Things seem to be going as expected. Growth is very slow up top. Lots of small bud sites. Roots were circling the bottom of the pot. I have been watering as Doc advised and letting them dry completely each...