Has anyone else had a hard time getting in contact with Mike from GLH? I ordered 2 180w lights 2 weeks ago (the 3rd of Dec) through my local Hydro Store (trying to support them, so they stay around). The store owner and myself have tried numerous times to get in touch with Mike but all we get is a voicemail box and no return calls.
The one time I did get a hold of him to check on the status of my order (last Thursday the 9th) to check on my order. I was told that they were on back order and that they were expected in this week and that they would be shipped out today. I tried to contact him again this morning as did the owner of the hydro store--no luck.
The reasons I purchased the lights from GLH were:
1) Great reviews here from respected growers
2) Mike's interaction with the growers doing comparison grows with his lights
3) The form-factor (the size of the 180s lend themselves to my 2X4 foot grow)
4) His site said there were 73 in stock (although it also said on 2 weeks back order, so very confusing and misleading--really should update the site, it only takes a minute to keep it accurate)
I would still like to use his lights but I am in a time crunch now and needed the lights last week. I am currently using a light from another sponsor (Advanced LEDs), but chose GLH based on a number of factors: Size, price and the "in stock" number.
I have heard nothing but good things about GLH and Mike's responsiveness, but these past 2 weeks are making me wonder. If I know that the lights will be here on Monday, Tuesday at the latest then I will be OK, otherwise I need to make an alternate plan.
The one time I did get a hold of him to check on the status of my order (last Thursday the 9th) to check on my order. I was told that they were on back order and that they were expected in this week and that they would be shipped out today. I tried to contact him again this morning as did the owner of the hydro store--no luck.
The reasons I purchased the lights from GLH were:
1) Great reviews here from respected growers
2) Mike's interaction with the growers doing comparison grows with his lights
3) The form-factor (the size of the 180s lend themselves to my 2X4 foot grow)
4) His site said there were 73 in stock (although it also said on 2 weeks back order, so very confusing and misleading--really should update the site, it only takes a minute to keep it accurate)
I would still like to use his lights but I am in a time crunch now and needed the lights last week. I am currently using a light from another sponsor (Advanced LEDs), but chose GLH based on a number of factors: Size, price and the "in stock" number.
I have heard nothing but good things about GLH and Mike's responsiveness, but these past 2 weeks are making me wonder. If I know that the lights will be here on Monday, Tuesday at the latest then I will be OK, otherwise I need to make an alternate plan.