Neurobasher
New Member
Thanks Have got it now
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Thanks Have got it now
Sara the lights look great in my tent!! Still waiting to hang 5th light when I get the yo yo hangers in. I'll be documenting my success with your panels in my grow journal!
Sara, I ordered from the email you sent me, not the website. I got your reply that you received my order and payment. Thank you so much.
Not going to rewrite the full list of issues Just a quick recap:
Order Submitted Feb 1st.
Funds received - order number given - tracking # received but never worked (this is the issue)
Using international shipper to ship to Central America
Shipper uses tracking numbers to consolidate my packages and get them to me -
Multiple emails and posts here with little response and no resolution - (aside from "Please be patient - they will arrive"
Email sent last night with no response and pretty sure rep was on because they "popped online" on Skype
Email:
I think they have and have had the packages for a while now - They found 2 packages with my initials but with tracking numbers that I am unaware of.
Can you please check these tracking numbers and make sure they are mine?
• XXXXXXXXXXXXXXXX
• XXXXXXXXXXXXXXXX
Thanks,
XXXX
Note: Given that these packages have my name with unknown tracking numbers and are shipped from California I am pretty damn sure they are my lights. Just frustrated that something so simple as getting me accurate tracking info causes: Stress, extra work, and money - Packages missed my consolidated shipping even though they were in the warehouse - this will costs me another $55 in customs fees and 1-2 weeks delivery into my hands. Today I am still not 100% sure this is my lights order on the way. I am not going to ask my shipper to look into what my packages contain - BAD practice.
Semper Fi
This is an informative post for those buying Mars II lights. A small issue has been floating around the internet which affects some, but not all of these lights. It is to do with the LED drivers themselves, and the lack of ventilation on certain driver housings. The video below explains in more detail. Venting your driver casings can increase efficiency by 32% and therefore increase the life of your light.
As i said not all of the lights have this issue but it's worth a look to see if yours does.
Led drivers - YouTube
Does anyone know if the Mars II being sent out currently have the vented or non-vented driver cases. Is it something that we should check. Or has the problem been resolved?
I got another email request asking to recap the entire issue again. Wow..... Note: This has been done here 3x and in Email 2x prior to me doing it again yesterday. As you can see from this thread I was hoping for some validation by TopLED to tracking numbers supplied to me by my international shipper. No response received.
Semper Fi
How can he be a legend, he has only one video?
I pm'd your post to Sara to help with the current confusion of her moving offices and trying to keep up with orders.
How can he be a legend, he has only one video?