Subscription & Email Notification Issues
- Thread starter dr.h00k
- Start date
420
Founder
We'll be sending out a newsletter to everyone, as soon as we get all of these issues resolved and the newsletter script re-written. Hopefully tomorrow our developers can get the subscription email notifications working again for everyone's prior subscriptions, without having to do anything. Thank you for all your help Amy, we are truly grateful. 
overlord
Well-Known Member
AKgramma
Well-Known Member
The loss of my contacts by email with this new site has greatly dampened my enthusiasm. Even if I DO manage to activate the emails of my watched threads, I only get a few from one or two of them. I have had to keep going into the list of watched threads, selecting all, and activating emails. It doesn't seem to stick.
Yes, I know the admins are working on quite a few of the quirks because of the loss of the original developer. So I can't blame my decreasing enthusiasm for growing on just the lack of communication among members, although before the switch, it was the community interaction that kept me interested, when the family stopped using my crop.
I miss my friends and mentors.......
Yes, I know the admins are working on quite a few of the quirks because of the loss of the original developer. So I can't blame my decreasing enthusiasm for growing on just the lack of communication among members, although before the switch, it was the community interaction that kept me interested, when the family stopped using my crop.
I miss my friends and mentors.......
overlord
Well-Known Member
The loss of my contacts by email with this new site has greatly dampened my enthusiasm. Even if I DO manage to activate the emails of my watched threads, I only get a few from one or two of them. I have had to keep going into the list of watched threads, selecting all, and activating emails. It doesn't seem to stick.
Yes, I know the admins are working on quite a few of the quirks because of the loss of the original developer. So I can't blame my decreasing enthusiasm for growing on just the lack of communication among members, although before the switch, it was the community interaction that kept me interested, when the family stopped using my crop.
I miss my friends and mentors.......
@AKgramma try this:
Go to your watched threads
open each one of them individually
on the right, above the 1st post select unwatch.
then turn right around and watch the post again.
I tried selecting and checking email on the watched thread page like you. I had the exact same experience.
by rewatching each thread, I now get email notifications like expected.
Please let us know how this works for you on this thread as @420 is trying to verify the method works.
Thanks
I just had a thought @AKgramma - I noticed when I returned to the site after the launch, that I had to "follow" people before I got post notifications from their thread, even if I was "watching" their thread. I was like, hmmm, I've always subscribed, why do I need to follow? But then it just occured to me, like most social network platforms, we have to "follow" someone before we get their posts.
I wonder if you could just hover over your friends names and check to see if you're "following" them. If not, click "follow" then try to "watch" their thread. Then that might open the gateway to receive notifications from that particular author. Perhaps this will help you reunite with your important journals you want to follow. If not, ooops, I just know this will get worked out somehow. Thanks for letting me brainstorm...
RheinRover
Well-Known Member
Agree with Maddabber, no old ones but more of my newly watched threads.
- Thread starter
- #28
...Getting some today, but not like yesterday...couple other peeps mentioned the same. today as well...no biggie really...between alerts and watched threads, its easy to stay current...cheerz...h00k...
DrDoob
Well-Known Member
I think maybe having a browser window open to the site might be preventing email alerts and maybe even the alert icon at the top. I’ve been trying to remember to close all windows when I’m done and seem to have had better luck with getting emails at least.
Testing whether that function marks everything is read might require someone to be brave enough to just do it and see what happens...
Cant be me, I’m in transit today.
Does seem like it’d be global though.
That’s an interesting theory Doob (I love doobs). If people who like email notifications get the chance, testing ng this would be great, because if that’s what’s behind the intermittent nature of emails that some are experiencin it would be quite fixable I think.
I get new alerts with a window open. Just for information (I'm in Firefox on a PC).
New alerts are queued, but the red flag isn't raised when my browser (Chrome) is open on this site. Mail notifications come in normally.
- Thread starter
- #33
Email notifications out the wazoo overnight and this a.m....
...cheerz...h00k...
...cheerz...h00k...
420
Founder
What I need to know specifically, is if you guys are getting email notifications to threads subscribed to before the changes. Some people are complaining about not getting email notifications, so we need to determine if they got lost in the import or not. Can I please get some volunteers to make posts on each other's old threads to see if they are resulting in email notifications or not. To be specific, reply to posts that are from 2017, that should do the trick....Getting some today, but not like yesterday...couple other peeps mentioned the same. today as well...no biggie really...between alerts and watched threads, its easy to stay current...cheerz...h00k...
Oldbear
Well-Known Member
I can help with this one. Turning on email notifications now in study hall and holy grail to start.
@dr.h00k I didn't get an email for the test posts you made
Oldbear
Well-Known Member
Scenario: checking out email notifications on pre 2018 threads.
Platform: IpadII and safari
My situation is that I have always had email notifications turned off. Assumption that all my subscribed threads were migrated with that option off and the few I've looked at confirm this.
This may be common knowledge or a tip: To turn on email notification for a single thread, what I did was to first click 'unwatch', confirm that, then click 'watch' then choose the email notification option.
(Is there another path / way to do this?)
I've turned it on for several usually busy threads. If someone could go post something in the Study Hall right now that would be great.
Platform: IpadII and safari
My situation is that I have always had email notifications turned off. Assumption that all my subscribed threads were migrated with that option off and the few I've looked at confirm this.
This may be common knowledge or a tip: To turn on email notification for a single thread, what I did was to first click 'unwatch', confirm that, then click 'watch' then choose the email notification option.
(Is there another path / way to do this?)
I've turned it on for several usually busy threads. If someone could go post something in the Study Hall right now that would be great.
420
Founder
You'll need to do it with someone, bump a thread from 2017 that your friend is subscribed to and see if he gets the email notification.
- Thread starter
- #39
OB...reply to a few of the test posts I did in some 2017 contests...will see if I get emails...cheerz...h00k...
- Thread starter
- #40
Got an email from your post in my 2017 journal OB...also ...Scotia got an email from my test post in July/17 contest....h00k...
