HigherTheHigh
Well-Known Member
I'm currently two SP250's in a 4*3 on my first Led run and I have to say there a great light but with it being my first run I can't quite say overall but I am buying another this month or early next.
Mars Hydro
- Thread starter Budsgonewild
- Start date
DaddyKush
Well-Known Member
When it works I get terrific results. Best yields I've ever had. The problem is it stops working every few months and the warranty sucks. I paid $200 to get it fixed in August 2019 (still under warranty.... what a great waranty) and now it's fucked again. Bang for the buck doesn't mean much when the fucking thing never works. Right now I have a tent full of plants and no light. Not sure what the hell I'm gonna do to keep them alive. You want bang for the buck? Listen for the bang when this piece of crap hits the trash bin. Most unreliable piece of junk I've ever owned.
well that sucks. maybe reach out to budget led and see what they offer. they got qb based products at very competitive pricing and are US located so support may be better and shipping time less of a factor.
DaddyKush
Well-Known Member
I'll be going with CMH now. LED's have many benefits but they're just too unreliable.
seen good things under cmh
HigherTheHigh
Well-Known Member
What do you mean when you say unreliable?
DaddyKush
Well-Known Member
Need to be repaired
curious - did the entire board fail or just a portion ?
if total fail - usually bad or poor quality driver
it part fail - usually bad or poor quality chips, sometimes wiring , or insufficient heat sink.
DaddyKush
Well-Known Member
Half, same as last time. I was warned about this company but I took a chance and now I regret it big time.
i don't blame you.
hope you get it sorted.
i actually have a couple spare cobs i keep on hand just in case of failure. i support a few other light rigs as well, so it's nice to have the reserve. have a couple drivers on hand for the same reason. never had to use anything in 5+ yrs. stopped selling the rigs when the qbs came out.
Elevated Lighting Company
Well-Known Member
Totally understand the frustration. If you ever consider LED again, keep us in mind.
The last thing we want is a customer down; especially during a grow.
DaddyKush
Well-Known Member
I finally heard back from Mars. They told me to buy a new fucking light. What terrific customer service. I told them I won't be buying another one from them. Ever.
BooMtoLate
Well-Known Member
Well that’s not cool man.
BooMtoLate
Well-Known Member
What model was it?
DaddyKush
Well-Known Member
Mars II 400 LED
Mars Hydro
420 Sponsor
@DaddyKush 's Mars II 400 had been in use for two and a half years when it was first repaired, and a few months later it had problems again, the service life of our old led is three years. If it is repaired again, the cost will be very high. Besides the broken lamp beads, other parts of the light are also aging, so there is a high chance of the light breaking down again. We don't advise him to repair it again. So we chose to directly replace a new TS1000 to him, TS1000 is our new LED with new SDM tech, it has better efficiency and lifespan. 
DaddyKush
Well-Known Member
Regarding the issue I've been having recently with my MarsII 400 LED, SmokeSara was kind enough to offer me a TS1000 to compensate for the issues with the other light. So I'm very happy with this outcome and would like to state publicly what a great job Smokesara did getting this resolved. Thank you, this is what quality customer service looks like.
Remystemple
Well-Known Member
Very impressive!
